Privacy policy
Your privacy is important to me. In this privacy statement I explain what personal data I collect from my users and how I use it. I encourage you to read these terms carefully before providing your personal data on this website. Users over the age of 14 may register on https://tuguiaenmelilla.com/ as users without the prior consent of their parents or guardians.
In the case of children under 14 years of age, the consent of their parents or guardians is required for the processing of their personal data.
Under no circumstances shall data concerning the professional or financial situation or the privacy of other members of the family be collected from the minor without their consent.
If you are under 14 years of age and have accessed this website without notifying your parents, you must not register as a user.
This website respects and takes care of the personal data of its users. As a user you should know that your rights are guaranteed.
I have strived to create a safe and trustworthy space and that is why I want to share my principles regarding your privacy:
- I never ask for personal information unless it is really necessary to provide you with the services you require.
- I never share personal information about my users with anyone, except to comply with the law or with your express permission.
- I never use your personal data for any purpose other than that expressed in this privacy policy.
It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any of its contact forms where personal data is collected.
tuguiaenmelilla has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
1. Responsible for the processing of your personal data
- Identity of the Responsible: Jennifer Aragón Gómez
- Commercial name: tuguiaenmelilla
- NIF/CIF: 45305279V
- Address: C/ Plaza Martín de Córdoba, N7, B7, 1A. 52005 Melilla (Melilla, ESPAÑA)
- Email: hola@tuguiaenmelilla.com
- Activity: Blogging, travel consultancy and online businesses
For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data that you send me through the forms on the website will be treated as “Website users and subscribers” data.
For the processing of my users’ data, I implement all the technical and organisational security measures established by current legislation.
2. Principles I will apply to your personal information
In processing your personal data, I will apply the following principles that comply with the requirements of the new European Data Protection Regulation:
- Principle of legality, fairness and transparency: I will always require your consent to the processing of your personal data for one or more specific purposes, which I will inform you about in advance in full transparency.
- Principle of data minimisation: I will only request data that are strictly necessary in relation to the purposes for which I require them. As little as possible.
- Principle of limitation of the retention period: the data will be kept for no longer than is necessary for the purposes of processing, depending on the purpose, I will inform you of the relevant retention period, in the case of subscriptions, I will periodically review my lists and delete those records which have been inactive for a considerable period of time.
- Principle of integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. You should be aware that I take all necessary precautions to prevent unauthorised access or misuse of my users’ data by third parties.
3. How did I obtain your details?
The personal data that I process in tuguiaenmelilla comes from:
- Contact form
- Subscription form
- Comments in blog
- Service request form
- Webinar registration form
4. What are your rights when you provide me with your data?
Any person has the right to obtain confirmation as to whether or not tuguiaenmelilla is processing personal data concerning me.
Interested persons have the right to:
- Requesting access to personal data relating to the data subject
- Request rectification or deletion
- Request the restriction of their processing
- Oppose treatment
- Request data portability
Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defence of claims.
In certain circumstances and for reasons related to their particular situation, data subjects may objectto the processing of their data. Jennifer Aragón Gómez will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to me in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:
- Processing is based on consent
- The data have been provided by the person concerned.
- The processing is carried out by automated means.
When exercising your right to data portability, you have the right to have personal data transmitted directly from data controller to data controller where technically possible.
Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.
5. For what purpose do I process your personal data?
When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, they are providing personal information for which tuguiaenmelilla is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by https://tuguiaenelmundo.com/, only as described in the Legal Notice and in this Privacy Policy.
At tuguiaenmelilla there are different systems for capturing personal information and I process the information provided to me by interested parties for the following purposes for each capture system (forms):
- Contact form: I request the following personal data: Name, Email, Telephone in order to respond to the requirements of the users of https://tuguiaenmelilla.com/. For example, I may use this data to respond to your request and answer any queries, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions of contract. I inform you that the data you provide will be located on the servers of:
- Webempresa (provider of Jennifer Aragón Gómez), is located within the EU.
- Content subscription form: in this case, I request the following personal data: Name, Email, to manage the subscription list, send newsletters, promotions and special offers, provided by the user when subscribing. Within the website there are several forms to activate the subscription. I inform you that the data you provide will be located on the servers of:
- Active campaign (Jennifer Aragón Gómez’s provider), is located outside the EU in the USA. The Court of Justice of the European Union has invalidated the Privacy Shield Decision without upholding its effects, as the US legislation assessed by the Court does not provide a substantially equivalent level of protection to that guaranteed in the EU.
- Registration form for blog comments: To comment on the publications of the blog https://tuguiaenelmundo.com/ the user is required to register through this form. In this case, I request the following personal data: Name, Email, Once registered, the user can make as many comments as he/she wishes and reply to the previous ones. I inform you that the data you provide will be located on the servers of:
- Webempresa (provider of Jennifer Aragón Gómez), is located within the EU.
- Service request form: I request the following personal data: Name, Email, Telephone, to request any of the services that https://tuguiaenmelilla.com/ makes available to its users. The information collected will allow the corresponding service to be requested for possible offline processing. Requests will be answered by email. The website does not allow you to manage payments directly. I inform you that the data you provide will be located on the servers of:
- Webempresa (provider of Jennifer Aragón Gómez), is located within the EU.
- Active campaign (supplier of Jennifer Aragón Gómez), is located outside the EU in the USA. The Court of Justice of the European Union has invalidated the Privacy Shield Decision without upholding its effects, as the US legislation assessed by the Court does not provide a substantially equivalent level of protection to that guaranteed in the EU.
- Zoom (supplier of Jennifer Aragón Gómez), is located outside the EU in the USA. The Court of Justice of the European Union has invalidated the Privacy Shield Decision without upholding its effects, as the US legislation assessed by the Court does not provide a substantially equivalent level of protection to that guaranteed in the EU.
- Calendly (supplier of Jennifer Aragón Gómez), is located outside the EU in the USA. The Court of Justice of the European Union has invalidated the Privacy Shield Decision without upholding its effects, as the US legislation assessed by the Court does not provide a substantially equivalent level of protection to that guaranteed in the EU.
- Webinar registration form: In this case, I request the following personal data: Name, Email, so that you can participate in my webinar. I inform you that the data you provide will be located on the servers of:
- Webempresa (provider of Jennifer Aragón Gómez), is located within the EU.
- Active campaign (supplier of Jennifer Aragón Gómez), is located outside the EU in the USA. The Court of Justice of the European Union has invalidated the Privacy Shield Decision without upholding its effects, as the US legislation assessed by the Court does not provide a substantially equivalent level of protection to that guaranteed in the EU.
- Zoom (supplier of Jennifer Aragón Gómez), is located outside the EU in the USA. The Court of Justice of the European Union has invalidated the Privacy Shield Decision without upholding its effects, as the US legislation assessed by the Court does not provide a substantially equivalent level of protection to that guaranteed in the EU.
There are other purposes for which I process your personal data:
- To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
- To support and improve the services offered by this website.
- Other non-identifying data are also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
- To manage social networks. tuguiaenmelilla may have a presence in social networks. The processing of the data of people who become followers on the social networks of the official pages of https://tuguiaenmelilla.com/ will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network in each case and previously accepted by the user of Jennifer Aragón Gómez. Your data will be processed for the purposes of correctly managing your presence on the social network, informing you of the activities, products or services of tuguiaenmelilla. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will I use the profiles of followers in social networks to send advertising on an individual basis.
In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, Jennifer Aragón Gómez (tuguiaenmelilla) with address at C/ Plaza Martín de Córdoba, N7, B7, 1A. 52005 Melilla (Melilla, SPAIN) , Melilla, 52005 will be responsible for the processing of data corresponding to Users of the website and subscribers.
tuguiaenmelilla, does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations with other professionals may take place, in which case users will be asked to give their consent, informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out to the strictest safety standards.
6. Remarketing
The remarketing function allows me to reach people who have previously visited https://tuguiaenmelilla.com/ and to associate a particular audience with a particular message. Remarketing is a method of getting users who have visited my site to do so again.
As a user of https://tuguiaenmelilla.com/ you are hereby informed that we are collecting information for this remarketing function on https://tuguiaenmelilla.com/.
The information I collect through this function is collected by Facebook cookies. You can find out what data these cookies collect in the following privacy policies for each service:
If you do not want your information to be collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third party vendor via the Network Advertising Initiative opt-out page.
This type of service allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings on each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it may collect web traffic data relating to the pages on which they are installed.
7. Facebook ads
At https://tuguiaenmelilla.com/ I use Facebook ads, Facebook’s advertising platform, which allows me to create campaigns and ads. When generating an advertisement, you can segment the audience by:
- Location
- Demographic data (age, gender, etc.)
- Interests (activities, hobbies, etc.)
- What they buy on the internet and through other channels
- Etc.
The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. I may select and post customer testimonials on our Services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. I obtain your consent before publishing any testimonial with your name. If such content is posted, it will be available to other users of the Services. If you would like me to remove or delete your name or testimonial from our website, you can contact https://tuguiaenmelilla.com/ in our contact form.
I may post customer reviews on our websites or Services, which may contain personally identifiable information, such as your name and/or the city, state or country in which you live. By submitting your review you are giving me permission to publish your review on my Sites or Services. If you post such content, it will be available to other users of the Sites or Services. Its publication may also be made public and I cannot prevent such information from being used in a way that may violate this Policy or the law. If you would like me to remove your name or review from my Sites or Services, you can contact https://tuguiaenmelilla.com/ on my contact form.
8. Legitimation for the processing of your data
The legal basis for the processing of your data is: consent.
Contacting or commenting on this website requires consent to this privacy policy.
The prospective or commercial offer of products and services is based on the consent that is requested from you, without the withdrawal of this consent in any case conditioning the execution of the subscription contract.
9. Data category
The categories of data processed are identification data.
No specially protected categories of data are processed.
10. How long will I keep your data?
The personal data provided will be retained:
- Until removal is requested by the data subject
11. To which recipients will your data be communicated?
Many of the tools I use to manage your data are contracted out to third parties.
In order to provide services strictly necessary for the development of the activity, https://tuguiaenmelilla.com/, shares data with the following providers under their corresponding privacy conditions.
All utilities offered by third parties are strictly necessary for the development of our services and have been selected in compliance with the rights that I preserve on this website.
The following companies will have access to personal information necessary to perform their functions as processors, but may not use it for other purposes. In addition, they shall treat personal information in accordance with this Privacy Policy and applicable data protection legislation.
Google Analytics: a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help https://tuguiaenmelilla.com/ analyse how users use the website. The information generated by the cookie about your use of https://tuguiaenmelilla.com/ (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Hosting: Webempresa Europa, S.L., established in Spain. More information at: https://www.webempresa.com (Webempresa Europa, S.L.). Webempresa Europa, S.L. processes the data for the purpose of providing hosting services to Jennifer Aragón Gómez.
Web platform: The WordPress Foundation, con domicilio en EEUU. Más información en: https://wordpress.org (The WordPress Foundation). The WordPress Foundation processes the data in order to provide its web platform services to Jennifer Aragón Gómez.
Email marketing: ActiveCampaign, Inc. domiciled in the USA. More information at: https://www.activecampaign.com/ (ActiveCampaign, Inc.). ActiveCampaign, Inc. processes the data in order to provide email marketing services to Jennifer Aragón Gómez.
Chat communication: We have several chat communication service providers:
- Calendly LLC, established in . More information at: https://calendly.com/ (Calendly LLC). Calendly LLC processes the data for the purpose of providing chat communication services to Jennifer Aragón Gómez.
- Zoom Video Communications, Inc., based in the USA. More information at: https://zoom.us/ (Zoom Video Communications, Inc.). Zoom Video Communications, Inc. processes the data for the purpose of providing chat communication services to Jennifer Aragón Gómez.
Management: We have several management service providers:
- Google Ireland Limited, established in . More information at: https://www.google.com/intl/ en_en/ forms/about/ (Google Ireland Limited). Google Ireland Limited processes the data for the purpose of providing management services to Jennifer Aragón Gómez.
- TYPEFORM, SL., established in Spain. More information at: https://typeform.com (TYPEFORM, SL.). TYPEFORM, SL. processes the data for the purpose of providing management services to Jennifer Aragón Gómez.
12. Navigation
When browsing https://tuguiaenmelilla.com/ non-identifiable data may be collected, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes data related to your browsing habits through third-party services. This website uses the following third-party analysis services:
- Google Search Console
- Google analytics
- Facebook pixel
I use this information to analyse trends, administer the site, track users’ movements around the site and to gather demographic information about my user base as a whole.
13. Data secrecy and security
https://tuguiaenmelilla.com/ undertakes to use and process users’ personal data, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to store them and adapt all measures to avoid their alteration, loss, unauthorised processing or access, in accordance with the provisions of current data protection legislation.
This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and secure way, i.e. the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.
https://tuguiaenmelilla.com/ cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access by third parties.
With respect to the confidentiality of processing, Jennifer Aragón Gómez will ensure that any person who is authorised by tuguiaenmelilla to process the client’s data (including its staff, collaborators and service providers), will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).
When a Security Incident occurs, upon becoming aware of it, tuguiaenmelilla shall notify the Customer without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Customer.
14. Accuracy and veracity of the data
As a user, you are solely responsible for the veracity and accuracy of the data you submit to https://tuguiaenmelilla.com/ exonerating Jennifer Aragón Gómez (tuguiaenmelilla), of any responsibility in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
15. Acceptance and consent
The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by Jennifer Aragón Gómez (tuguiaenmelilla) in the manner and for the purposes indicated in this privacy policy.
16. Revocability
The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by communicating it to Jennifer Aragón Gómez (tuguiaenmelilla) in the terms established in this Policy for the exercise of rights. Such revocation shall in no case be retroactive.
17. Changes to the privacy policy
Jennifer Aragón Gómez reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Jennifer Aragón Gómez will announce on this page the changes introduced with reasonable notice before they are put into practice.
18. Commercial mail
In accordance with the LSSICE, https://tuguiaenmelilla.com/ does not engage in SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested from time to time.
In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, https://tuguiaenmelilla.com/ undertakes not to send commercial communications without duly identifying them.
19. Questions or concerns about this policy or your rights
If you have any questions or comments about this policy, or if you have any concerns about the way in which any personal information you have provided to me may have been handled, you can contact me by post or email at: hola@tuguiaenmelilla.com.
Document revised on 28-01-2021.